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What "Ledger Live Login" means

Ledger Live Login is not a single remote account login. Instead, logging into Ledger Live refers to the process of connecting and unlocking your local Ledger hardware wallet using your PIN (and optionally passphrase), and authorizing actions within the Ledger Live application. Private keys remain on the device; Ledger Live is the companion app that helps you manage accounts, view balances, and create transactions which you then confirm on-device.

Step-by-step: Securely access Ledger Live

  1. Download Ledger Live only from the official Ledger site: ledger.com/ledger-live. Install the correct version for your OS.
  2. Connect your Ledger device (Nano S Plus, Nano X, Stax) via USB — or Bluetooth for supported models. Open Ledger Live and select "Connect device".
  3. Enter your PIN on the device. Never type your PIN into your computer — it must be entered on the physical device screen.
  4. Approve transactions and operations on the device: Ledger Live prepares transactions, but you must review and approve them on the hardware device screen — this is the secure confirmation step.
  5. Optional Passphrase: If you use a passphrase, enter it on-device or on a trusted input method. A passphrase creates a hidden wallet; losing it means losing access to that hidden account.
Tip: Ledger Live supports firmware verification and will prompt you when a firmware update is required. Always follow official prompts and do not bypass authenticity checks.

Common login & connection issues

  • Device not recognized: Try a different USB cable or port; ensure Ledger Live is up to date and your OS has necessary drivers. For Bluetooth pairing, confirm the device is in pairing mode.
  • PIN forgotten: You must reset the device (wipe) and restore from your recovery phrase on a new device. Without the recovery phrase, funds are unrecoverable.
  • Passphrase confusion: If you used a passphrase previously, you must provide the exact passphrase to access that derived wallet.
  • Ledger Live warns of tampering: Pause and contact official Ledger Support. Do not proceed with unknown prompts.

Restoring access: using your recovery phrase

If your device is lost, stolen, or damaged, restore your accounts on a new compatible Ledger device using your recovery phrase. During setup choose "Restore from recovery phrase" and enter the 24-word phrase exactly in the order shown during initial setup.

Important: Never enter your recovery phrase into any website, email, or app. Ledger will never ask for it. Treat any such request as a scam.

Security best practices

  • Only download Ledger Live from ledger.com.
  • Store your recovery phrase offline — written on a card or metal backup — in a secure location.
  • Never photograph or digitally store your recovery phrase.
  • Use a hardware PIN that you memorize; do not share it.
  • Enable Bluetooth only when necessary on your mobile device, and unpair when not in use.
  • Use the latest firmware and follow Ledger Live prompts for authentic updates.